프라이버시 정책

업데이트 완료: November 1st 2018

여러분께서 저희의 서비스를 사용하는 이유가 프라이버시이기 때문에, 저희는 저희가 수집 할 수 있는 정보들은 매우 제한됩니다.

데이터 수집

저희 웹사이트를 방물할 시

당사는 제3자 추적 또는 분석 서비스를 사용하지 않으므로 이 웹 사이트에서의 귀하의 활동은 당사 (귀하의 ISP)와 함께합니다. 우리는 오픈 소스 Piwik 웹 분석 플랫폼을 사용하여 당사 서버에서 호스팅되는 웹 사이트의 사용량을 측정합니다. Piwik은 웹 사이트 방문자에 대한 종합 정보를 분석하는 데 사용됩니다. 웹 브라우저가 사이트에서 페이지를 로드하면 브라우저에서 브라우저 사용자 에이전트, 언어, 화면 해상도, 추천 웹 사이트 및 IP 주소의 하위 집합과 같은 정보를 제출하는 JavaScript 코드가 브라우저 내에서 실행됩니다 (첫번째 3 옥텟). 귀하가 가입하기로 결정한 경우 귀하를 추천 한 사람을 보상하기 위해 귀하가 제휴 프로그램을 통해 당사에 추천 한 경우 쿠키를 설정할 수 있습니다. 제휴사는 이 정보를 보지 않습니다.

가입할 시에

We only require a username and password when you signup to our service. Email can be provided if you wish to be able to recover your password in case you forget it, as well as receive periodic service updates. We use 3rd party payment processors. When you pay for a premium account, we store the transaction ID of your payment for a period of 30 days for fraud prevention purposes.

저희 서비스를 이용할 때

When you use Windscribe, we keep the following data associated with your account:

  • Total amount of bytes transferred in a 30 day period. Bandwidth reset date is in your "My Account" section.
  • Timestamp of your last activity on the Windscribe network.

This data is used to enforce free tier limitations, prevent abuse and weed out inactive accounts.

The following data is NOT stored:

  • Historical record of VPN sessions
  • Source IP
  • Sites you visited

We are firm believer that one's browsing history should be taken to one's grave.

서버에 능동적으로 연결되어있는 경우

For the duration of your connection the following is stored in server's memory. This data is immediately discarded when you disconnect:

  • OpenVPN/IKEv2 username
  • Time of connection
  • Amount of data transferred

The following data is stored in a central location:

  • Number of parallel connections at any given time to prevent rampant abuse and account sharing.
  • A counter is incremented that stores total number of bytes downloaded/uploaded in a 30 day period.

Anything that is not mentioned above is not stored.

Read More

The following is no longer applicable to Windscribe, as we replaced a bulk of the VPN authentication/bandwidth accounting system with a bespoke one in Q2 2018, which no longer requires us to delete anything after you disconnect, as there is nothing to delete.
Vast majority if not all of VPN providers use FreeRadius for authentication and parallel connection enforcement which MOST providers have. In default mode, the "raw data" looks like this. As you see, it shows the openvpn username, server IP connected to, when the session was started, terminated, and how much data was transferred. The column titled "callingstationid", by default, has the connected user's IP address. When we still used this system, we modified our instance to not supply this information. So to check how many parallel connections a user has, you simply look in this table and check how many records exist for a single username, with no session termination timestamp. After the user's session is terminated, the record stays in the database. Unless the provider physically removes the record via a cleanup script, it will stay there forever. Providers that keep logs, store this data for 30 or more days, and then remove it... allegedly.
Our bespoke system eliminates the need for this session table entirely. This data resides only in server's memory while you're connected, and is immediately discarded by the VPN server when you disconnect. Since it doesn't get logged into a permanent database, there is nothing to delete.

떠날시에

If for some strange reason you decide not to use our service anymore, the only piece of information that will remain is your username, password and email address (if you provided it). We periodically prune inactive accounts. You can delete your account at any time in the "My Account" section.

사용자 데이터 요청

Since we store the bare minimum for a customer to actually use our service, any request for user data would yield nothing of value. As we do not store any historical logs on who used which IP address, and since IPs are shared by dozens/hundreds of people at any given moment, so we cannot tie any activity to a specific account.

View Transparency Report

정책수정

회사를 다른 관할 구역으로 옮기는 것을 포함하여 변경을 피하기 위해 최선을 다할 것입니다. 거대한 외계인이 인류 전체를 노예로 삼아 경종을 일으켜 소비를 위협하는 상황에서 사용자를 로깅해야하기 때문에 과감한 정책 변경이 필요하고 위에서 언급 한 조건으로 서비스를 계속 제공 할 수없는 경우 사용자 (유효한 이메일 계정 보유자)는 통보를 먼저 받습니다.